canon camera not recognized by windows 10

 

I found the solution! For your information, a driver is required for every peripherals on Windows or any other OS. For Windows, the driver can be already stored in the OS folder like C:\Windows\System32\DriverStore or downloaded automatically through Windows Update when you plug in the peripheral. In some case when Windows does not find the driver, it might be necessary to manually download a driver and manually install it.

 

I my case, the issue was that I installed Windows 10 N Pro 64b on my computers. The N version does not include Windows Media Player which comes with the MTP (Media Transfert Protocol) driver.

So, if you are in my case, you need to download and install the “Media Feature Pack for N and KN versions of Windows 10” which will install the MTP driver : https://www.micrsoft.com/en-us/download/details.aspx?id=48231

ref :

https://community.usa.canon.com/t5/EOS-Rebel/canon-camera-not-recognized-by-windows-10/td-p/150600