To upgrade to Microsoft Teams Pro, please follow these steps:
- Purchase a license for Microsoft Teams Rooms Pro (Ref)
- Go to the Microsoft 365 admin center and log in with an account that has global admin permissions.
- In the admin center, go to the Billing > Purchase services page.
- On the Purchase services page, type in Teams Rooms in the search box and press enter.
- Select Details under either Teams Rooms Basic or Teams Rooms Pro.
- Select the number of licenses you want to purchase in Select license quantity.
- Select how often you want to be billed under Select billing frequency and then click Buy.
- Open Teams Admin Center
- Select Teams Devices on the left nav.
- Select Teams Room On Windows (or Android)
- Review the list of Rooms and their status.
- Keep this window open. ( Room List )
- Select Teams Devices on the left nav.
- Open Active users in your Admin Center.
- Search for one of the room on your Room List from step 2.
- Select the room on your right pane on room details pick the Licenses and Apps tab.
- From the list of active licenses
- Remove the old room license and select the new one purchased in step 1.
- Hit save changes at the bottom of the right pane.
Important
Legacy licenses won’t automatically transition to the new licenses. Upon expiration of a legacy license, you’ll need to purchase a new Teams Rooms Pro (recommended) or Teams Rooms Basic license. Teams Rooms Pro licenses can be purchased through the Microsoft 365 admin center or your preferred sales channel. Teams Rooms Basic licenses can only be purchased through the Microsoft 365 admin center.
Note
If you have existing Teams Rooms Standard or Teams Rooms Premium legacy licenses, you’ll need to switch to Teams Rooms Pro when your legacy licenses expire. If you have an Enterprise Agreement, you’ll need to switch to Teams Rooms Pro licenses at your next renewal period. For more information, see Switching from Teams Rooms Standard and Teams Rooms Premium.
Important
User licenses aren’t supported for use with meeting devices. User licenses that have been assigned to teams meeting devices need to be replaced by a Teams Rooms Basic or Teams Rooms Pro license prior to July 1, 2023. Meeting devices that have a user license after July 1, 2023 will be blocked from signing in until a Teams Rooms license is assigned.
Also, Microsoft Teams Shared Devices licenses aren’t supported on and won’t work with Teams Rooms devices. Teams Rooms devices should only be assigned Teams Rooms Basic or Teams Rooms Pro licenses.